{"id":1145,"date":"2021-06-21T16:11:15","date_gmt":"2021-06-21T09:11:15","guid":{"rendered":"https:\/\/matphot.com\/?p=1145"},"modified":"2021-06-21T16:11:15","modified_gmt":"2021-06-21T09:11:15","slug":"hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong","status":"publish","type":"post","link":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html","title":{"rendered":"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?"},"content":{"rendered":"

Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?<\/strong> C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi. H\u00e3y c\u00f9ng Ban t\u01b0 v\u1ea5n tuy\u1ec3n sinh – tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i t\u00ecm hi\u1ec3u n\u1ed9i dung ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n chi ti\u1ebft trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n

Ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/strong> l\u00e0 m\u1ed9t trong nh\u1eefng ng\u00e0nh h\u1ecdc h\u1ea5p d\u1eabn, thu h\u00fat \u0111\u00f4ng \u0111\u1ea3o l\u01b0\u1ee3ng th\u00ed sinh t\u00ecm hi\u1ec3u v\u00e0 \u0111\u0103ng k\u00fd, b\u1edfi c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m v\u00e0 ngu\u1ed3n thu nh\u1eadp c\u1ef1c kh\u1ee7ng. B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u1edbi thi\u1ec7u cho c\u00e1c b\u1ea1n nh\u1eefng th\u00f4ng tin c\u01a1 b\u1ea3n v\u1ec1 ng\u00e0nh h\u1ecdc th\u00fa v\u1ecb n\u00e0y, c\u0169ng nh\u01b0 v\u1ecb tr\u00ed vi\u1ec7c l\u00e0m \u0111a d\u1ea1ng trong ng\u00e0nh du l\u1ecbch n\u00f3i chung.<\/p>\n

\"h\u1ecdc
Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra t\u01b0\u1eddng l\u00e0m c\u00f4ng vi\u1ec7c g\u00ec?<\/figcaption><\/figure>\n

1. Ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n

Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t trong nh\u1eefng ng\u00e0nh ngh\u1ec1 tuy\u1ec3n d\u1ee5ng nhi\u1ec1u nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi, theo th\u00f4ng k\u00ea s\u1ed1 ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong ng\u00e0nh kh\u00e1ch s\u1ea1n s\u1ebd ch\u1ea1m m\u1ed1c 328 tri\u1ec7u ng\u01b0\u1eddi v\u00e0o n\u0103m 2021. V\u00e0 con s\u1ed1 n\u00e0y s\u1ebd ng\u00e0y c\u00e0ng t\u0103ng. T\u1ea1i Vi\u1ec7t Nam, m\u1ed7i n\u0103m ng\u00e0nh du l\u1ecbch n\u01b0\u1edbc ta s\u1ebd \u0111\u00f2i h\u1ecfi kho\u1ea3ng 40.000 lao \u0111\u1ed9ng.<\/p>\n

Th\u00ea\u0301 nh\u01b0ng, nh\u00e2n l\u01b0\u0323c c\u00e2\u0301p qua\u0309n ly\u0301 trong kha\u0301ch sa\u0323n \u01a1\u0309 n\u01b0\u01a1\u0301c ta la\u0323i \u0111ang thi\u00ea\u0301u hu\u0323t tr\u00e2\u0300m tro\u0323ng, d\u00e2\u0303n \u0111\u00ea\u0301n hi\u00ea\u0323n th\u01b0\u0323c kha\u0301t nh\u00e2n l\u01b0\u0323c qua\u0309n tri\u0323 kha\u0301ch sa\u0323n. Kh\u00e1ch s\u1ea1n, nh\u00e0 h\u00e0ng cao c\u1ea5p \u1edf n\u01b0\u1edbc ta v\u1eabn ph\u1ea3i thu\u00ea qu\u1ea3n l\u00fd n\u01b0\u1edbc ngo\u00e0i do nh\u00e2n s\u1ef1 trong n\u01b0\u1edbc ch\u01b0a \u0111\u1ee7 th\u1ef1c l\u1ef1c. V\u00ec th\u1ebf m\u00e0 Qua\u0309n tri\u0323 kha\u0301ch sa\u0323n d\u1ea7n \u0111\u01b0\u1ee3c nhi\u1ec1u b\u1ea1n tr\u1ebb quan t\u00e2m va\u0300 c\u01b0\u0309 nh\u00e2n nga\u0300nh na\u0300y se\u0303 \u0111\u01b0\u01a1\u0323c s\u0103n \u0111o\u0301n trong th\u01a1\u0300i gian t\u01a1\u0301i, do \u0111\u00f3 h\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra s\u1ebd d\u1ec5 xin vi\u1ec7c l\u00e0m.<\/p>\n

1.1. Kh\u00e1i ni\u1ec7m Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h3>\n

Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\u00a0(Hotel Management) \u0111\u01b0\u1ee3c hi\u1ec3u \u00a0l\u00e0 t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch khoa h\u1ecdc h\u1ecdc v\u00e0 hi\u1ec7u qu\u1ea3. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ebd l\u1eadp ra c\u00e1c quy t\u1eafc trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd t\u1eebng b\u1ed9 ph\u1eadn c\u1ee7a kh\u00e1ch s\u1ea1n t\u1eeb l\u1ec5 t\u00e2n, bu\u1ed3ng \u0111\u1ebfn \u1ea9m th\u1ef1c, s\u1ef1 ki\u1ec7n, l\u1eadp c\u00e1c b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 t\u00e0i ch\u00ednh, c\u00e1c b\u1ea3n thu \u2013 chi li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng chung c\u1ee7a kh\u00e1ch s\u1ea1n\u2026<\/p>\n

1.2. \u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a vi\u1ec7c h\u1ecdc Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h3>\n

C\u00f4ng vi\u1ec7c\u00a0qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\u00a0\u0111\u00f2i h\u1ecfi s\u1ef1 n\u0103ng \u0111\u1ed9ng, nh\u1ea1y b\u00e9n, kh\u1ea3 n\u0103ng quan s\u00e1t t\u1ed1t, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u00e0 hi\u1ec3u t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng. V\u00ec v\u1eady, tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh theo \u0111u\u1ed5i ngh\u1ec1 n\u00e0y b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh xem m\u00ecnh c\u00f3 th\u1eadt s\u1ef1 \u0111am m\u00ea, c\u00f3 nh\u1eefng t\u1ed1 ch\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi\u00a0ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\u00a0kh\u00f4ng. Sau \u0111\u00f3, b\u1ea1n c\u1ea7n b\u1eaft \u0111\u1ea7u m\u1ed9t qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp t\u1ea1i c\u00e1c tr\u01b0\u1eddng \u0111\u00e0o t\u1ea1o chuy\u00ean ng\u00e0nh v\u00e0 kh\u00f4ng ng\u1eebng trau d\u1ed3i k\u1ef9 n\u0103ng giao ti\u1ebfp, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o, \u0111\u1eb7c bi\u1ec7t l\u00e0 kh\u1ea3 n\u0103ng v\u1ec1 ngo\u1ea1i ng\u1eef.<\/p>\n

\"h\u1ecdc
Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra t\u01b0\u1eddng l\u00e0m c\u00f4ng vi\u1ec7c g\u00ec?<\/figcaption><\/figure>\n

2. Nh\u1eefng c\u00f4ng vi\u1ec7c c\u1ee7a ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n

D\u00f9 b\u1ea1n t\u1ed1t nghi\u1ec7p \u0111\u1ea1i h\u1ecdc, cao \u0111\u1eb3ng chuy\u00ean\u00a0ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/strong>\u00a0hay t\u1ed1t nghi\u1ec7p c\u00e1c tr\u01b0\u1eddng trung c\u1ea5p, \u0111\u00e0o t\u1ea1o ngh\u1ec1. V\u1ecb tr\u00ed kh\u1edfi \u0111\u1ea7u th\u01b0\u1eddng s\u1ebd l\u00e0 nh\u00e2n vi\u00ean, chuy\u00ean vi\u00ean t\u1ea1i b\u1ed9 ph\u1eadn ti\u1ec1n s\u1ea3nh, b\u1ed9 ph\u1eadn \u1ea9m th\u1ef1c, b\u1ed9 ph\u1eadn kinh doanh, bu\u1ed3ng ph\u00f2ng, t\u00e0i ch\u00ednh k\u1ebf to\u00e1n, nh\u00e2n s\u1ef1 \u2026. c\u1ee7a kh\u00e1ch s\u1ea1n, khu ngh\u1ec9 d\u01b0\u1ee1ng, nh\u00e0 h\u00e0ng ho\u1eb7c khu du l\u1ecbch.<\/p>\n

L\u1ed9 tr\u00ecnh c\u00f4ng danh trong ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 r\u1ea5t l\u1edbn, m\u1ecdi th\u1ee9 ph\u1ee5 thu\u1ed9c v\u00e0 n\u0103ng l\u1ef1c v\u00e0 s\u1ef1 n\u1ed7i l\u1ef1c c\u1ee7a b\u1ea1n. T\u1eeb nh\u00e2n vi\u00ean b\u1ea1n c\u00f3 th\u1ec3 v\u01b0\u01a1n l\u00ean gi\u00e1m s\u00e1t, tr\u1ee3 l\u00fd, tr\u01b0\u1edfng b\u1ed9 ph\u1eadn, gi\u00e1m \u0111\u1ed1c, th\u1eadm ch\u00ed l\u00e0 tr\u1edf th\u00e0nh ch\u1ee7 \u0111\u1ea7u t\u01b0. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u00f4 t\u1ea3 m\u1ed9t s\u1ed1 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c trong ng\u00e0nh kh\u00e1ch s\u1ea1n.<\/p>\n

2.1. Gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n (General Manager)<\/h3>\n

L\u00e0 ng\u01b0\u1eddi c\u00f3 quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m cao nh\u1ea5t trong h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n. \u0110\u1ea3m b\u1ea3o duy tr\u00ec v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed, t\u1ed1i \u0111a h\u00f3a doanh thu v\u00e0 l\u1ee3i nhu\u1eadn, \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean to\u00e0n kh\u00e1ch s\u1ea1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3.<\/p>\n

\u0110\u1ea3m b\u1ea3o ho\u00e0n th\u00e0nh cam k\u1ebft v\u1edbi ch\u1ee7 \u0111\u1ea7u t\u01b0 ho\u1eb7c ban qu\u1ea3n tr\u1ecb t\u1eadp \u0111o\u00e0n. \u0110\u1ec3 v\u01b0\u01a1n t\u1edbi v\u1ecb tr\u00ed cao nh\u1ea5t trong kh\u00e1ch s\u1ea1n ngo\u00e0i tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n b\u1ea1n c\u00f2n c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd, l\u00e3nh \u0111\u1ea1o, k\u1ef9 n\u0103ng giao ti\u1ebfp, thuy\u1ebft tr\u00ecnh, thuy\u1ebft ph\u1ee5c, t\u01b0 duy s\u00e1ng t\u1ea1o \u2026 v\u00e0 c\u00f3 nhi\u1ec1u n\u0103m kinh nghi\u1ec7m trong ng\u00e0nh.<\/p>\n

2.2. Ph\u00f3 gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n (Deputy General Manager)<\/h3>\n

L\u00e0 ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp h\u1ed7 tr\u1ee3 gi\u00e1m \u0111\u1ed1c trong vi\u1ec7c \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n, ph\u00f3 gi\u00e1m \u0111\u1ed1c l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn nh\u1eb1m ki\u1ec3m tra, gi\u00e1m s\u00e1t, \u0111\u00f4n \u0111\u1ed1c nh\u00e2n s\u1ef1 kh\u00e1ch s\u1ea1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5. Ph\u00f3 gi\u00e1m \u0111\u1ed1c c\u00f3 tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai c\u00e1c k\u1ebf ho\u1ea1ch ng\u1eafn v\u00e0 trung h\u1ea1n, b\u00e1o c\u00e1o tr\u1ef1c ti\u1ebfp v\u1edbi Gi\u00e1m \u0111\u1ed1c.<\/p>\n

2.3. Th\u01b0 k\u00fd gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n (Secretary)<\/h3>\n

C\u00f3 tr\u00e1ch nhi\u1ec7m ti\u1ebfp nh\u1eadn h\u1ed3 s\u01a1 gi\u1ea5y t\u1edd t\u1eeb c\u00e1c ph\u00f2ng ban \u0111\u1ec3 gi\u00e1m \u0111\u1ed1c k\u00fd duy\u1ec7t. Truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin t\u1eeb gi\u00e1m \u0111\u1ed1c t\u1edbi c\u00e1c ph\u00f2ng ban. L\u00ean l\u1ecbch l\u00e0m vi\u1ec7c cho gi\u00e1m \u0111\u1ed1c, ghi ch\u00e9p n\u1ed9i dung c\u00e1c cu\u1ed9c h\u1ecdp, qu\u1ea3n l\u00fd l\u01b0u tr\u1eef t\u00e0i li\u1ec7u c\u1ee7a gi\u00e1m \u0111\u1ed1c\u2026.<\/p>\n

(k\u00e8m h\u00ecnh \u1ea3nh)<\/em><\/p>\n

H\u1ecdc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c?<\/p>\n

2.4. Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n (Front Office Manager \u2013 FOM)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u h\u00e0nh t\u1ea5t c\u1ea3 c\u00f4ng vi\u1ec7c thu\u1ed9c b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n. Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u00f3n ti\u1ebfp kh\u00e1ch VIP, kh\u00e1ch \u0111o\u00e0n, kh\u00e1ch trung th\u00e0nh, kh\u00e1ch \u1edf d\u00e0i h\u1ea1n. Tr\u1ef1c ti\u1ebfp x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u, ph\u00e0n n\u00e0n khi kh\u00e1ch ho\u1eb7c nh\u00e2n vi\u00ean y\u00eau c\u1ea7u. Ch\u1ecbu tr\u00e1ch nhi\u1ec7m tuy\u1ec3n ch\u1ecdn, \u0111\u00e0o t\u1ea1o, b\u1ed3i d\u01b0\u1ee1ng nh\u00e2n s\u1ef1 ph\u00f2ng l\u1ec5 t\u00e2n.<\/p>\n

2.5. Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n (Receptionist)<\/h3>\n

Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n l\u00e0 ti\u1ebfp nh\u1eadn \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng g\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn kh\u00e1ch s\u1ea1n, ch\u00e0o \u0111\u00f3n kh\u00e1ch, gi\u1edbi thi\u1ec7u, qu\u1ea3ng b\u00e1 h\u00ecnh \u1ea3nh c\u1ee7a kh\u00e1ch s\u1ea1n t\u1edbi kh\u00e1ch h\u00e0ng, l\u00e0m th\u1ee7 t\u1ee5c nh\u1eadn ph\u00f2ng (check in), th\u1ee7 t\u1ee5c tr\u1ea3 ph\u00f2ng (check out), gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng trong su\u1ed1t th\u1eddi gian l\u01b0u tr\u00fa t\u1ea1i kh\u00e1ch s\u1ea1n.<\/p>\n

\u0110\u1ec3 \u0111\u1ea3m nh\u1eadn v\u1ecb tr\u00ed nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng c\u1ea5p li\u00ean quan \u0111\u1ebfn ng\u00e0nh kh\u00e1ch s\u1ea1n, giao ti\u1ebfp ti\u1ebfng Anh\/ ti\u1ebfng Vi\u1ec7t th\u00e0nh th\u1ea1o, ngo\u1ea1i h\u00ecnh kh\u00e1, chu \u0111\u00e1o t\u1eadn t\u00ecnh v\u1edbi kh\u00e1ch.<\/p>\n

2.6. Nh\u00e2n vi\u00ean \u0111\u1eb7t ph\u00f2ng (Reservation Staff)<\/h3>\n

Th\u1ef1c hi\u1ec7n quy tr\u00ecnh ti\u1ebfp nh\u1eadn \u0111\u1eb7t ph\u00f2ng, x\u00e1c nh\u1eadn, s\u1eeda \u0111\u1ed5i, h\u1ee7y \u0111\u1eb7t ph\u00f2ng, t\u1ed5ng h\u1ee3p t\u00ecnh h\u00ecnh \u0111\u1eb7t ph\u00f2ng trong ng\u00e0y, th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c do tr\u01b0\u1edfng b\u1ed9 ph\u1eadn giao.<\/p>\n

2.7. Nh\u00e2n vi\u00ean h\u00e0nh l\u00fd (Bellman)<\/h3>\n

C\u00f4ng vi\u1ec7c ch\u00ednh c\u1ee7a nh\u00e2n vi\u00ean bellman kh\u00e1ch s\u1ea1n l\u00e0 x\u00e1ch h\u00e0nh l\u00fd cho kh\u00e1ch, d\u1eabn kh\u00e1ch l\u00ean ph\u00f2ng, h\u01b0\u1edbng d\u1eabn cho kh\u00e1ch c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c thi\u1ebft b\u1ecb trong ph\u00f2ng, c\u00e1c \u0111\u1ecba ch\u1ec9 c\u1ea7n li\u00ean h\u1ec7 trong kh\u00e1ch s\u1ea1n\u2026 \u0110\u1ec3 \u0111\u1ea3m nh\u1eadn v\u1ecb tr\u00ed nh\u00e2n vi\u00ean bellman b\u1ea1n ch\u1ec9 c\u1ea7n t\u1ed1t nghi\u1ec7p THPT, c\u00f3 s\u1ee9c kh\u1ecfe t\u1ed1t, tinh th\u1ea7n k\u1ef7 lu\u1eadt cao. Bi\u1ebft ti\u1ebfng Anh l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf.<\/p>\n

2.8. Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn bu\u1ed3ng ph\u00f2ng (Executive Housekeeper)<\/h3>\n

L\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd, \u0111i\u1ec1u h\u00e0nh to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng b\u1ed9 ph\u1eadn bu\u1ed3ng ph\u00f2ng, x\u00e2y d\u1ef1ng ti\u00eau ch\u1ea9n l\u00e0m vi\u1ec7c cho nh\u00e2n vi\u00ean, gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u, ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch h\u00e0ng, tuy\u1ec3n ch\u1ecdn, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng. \u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed tr\u01b0\u1edfng b\u1ed9 ph\u1eadn bu\u1ed3ng ph\u00f2ng b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng trung c\u1ea5p\/ cao \u0111\u1eb3ng\/ \u0111\u1ea1i h\u1ecdc v\u1ec1 du l\u1ecbch kh\u00e1ch s\u1ea1n, qu\u1ea3n tr\u1ecb kinh doanh, nghi\u1ec7p v\u1ee5 bu\u1ed3ng ph\u00f2ng ho\u1eb7c chuy\u00ean ng\u00e0nh li\u00ean quan. Ti\u1ebfng Anh giao ti\u1ebfp t\u1ed1t, c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd, giao ti\u1ebfp, t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c.<\/p>\n

2.9. Nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng (Room Attendant)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1eef g\u00ecn, v\u1ec7 sinh ph\u00f2ng kh\u00e1ch v\u00e0 khu v\u1ef1c h\u00e0nh lang s\u1ea1ch s\u1ebd, g\u1ecdn g\u00e0ng, ng\u0103n n\u1eafp. \u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed nh\u00e2n vi\u00ean bu\u1ed3ng ph\u00f2ng b\u1ea1n ch\u1ec9 c\u1ea7n c\u00f3 b\u1eb1ng THPT, c\u00f3 s\u1ee9c kh\u1ecfe, ch\u1ecbu kh\u00f3, bi\u1ebft ti\u1ebfng Anh l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf.<\/p>\n

Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn \u1ea9m th\u1ef1c (Food & Beverage):\u00a0Ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t b\u1ed9 ph\u1eadn nh\u00e0 h\u00e0ng v\u00e0 b\u1ed9 ph\u1eadn b\u1ebfp. Tr\u00ean th\u1ef1c t\u1ebf, t\u1ea1i nhi\u1ec1u kh\u00e1ch s\u1ea1n l\u1edbn, qu\u1ea3n l\u00fd F&B thi\u00ean ph\u1ee5 tr\u00e1ch d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng t\u1ea1i c\u00e1c nh\u00e0 h\u00e0ng, c\u00f2n b\u1ed9 ph\u1eadn b\u1ebfp g\u1ea7n nh\u01b0 \u0111\u1ed9c l\u1eadp, ch\u1ecbu s\u1ef1 \u0111i\u1ec1u h\u00e0nh tr\u1ef1c ti\u1ebfp t\u1eeb Gi\u00e1m \u0111\u1ed1c\/ ph\u00f3 gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh.<\/p>\n

2.10. Nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 (Waiter\/ Waitress)<\/h3>\n

\u0110\u1ea3m nh\u1eadn vi\u1ec7c tr\u1ef1c ti\u1ebfp ph\u1ee5c v\u1ee5 c\u00e1c th\u1ef1c kh\u00e1ch \u0111\u1ebfn d\u00f9ng b\u1eefa t\u1ea1i nh\u00e0 h\u00e0ng. \u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 b\u00e0n, b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng THPT tr\u1edf l\u00ean, giao ti\u1ebfp ti\u1ebfng Anh\/ Vi\u1ec7t t\u1ed1t, ngo\u1ea1i h\u00ecnh \u01b0a nh\u00ecn, nhanh nh\u1eb9n, ho\u1ea1t b\u00e1t, h\u00f2a \u0111\u1ed3ng trong c\u00f4ng vi\u1ec7c.<\/p>\n

2.11. B\u1ebfp tr\u01b0\u1edfng (Executive Chef)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u h\u00e0nh, gi\u00e1m s\u00e1t m\u1ecdi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn b\u1ebfp. \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng m\u00f3n ph\u1ee5c v\u1ee5 th\u1ef1c kh\u00e1ch, \u0111\u1ea3m b\u1ea3o v\u1ec7 sinh an to\u00e0n th\u1ef1c ph\u1ea9m, \u0111\u1ea3m b\u1ea3o duy tr\u00ec chi ph\u00ed th\u1ef1c ph\u1ea9m \u1edf m\u1ee9c ti\u00eau chu\u1ea9n (35 \u2013 40%). Ngo\u00e0i ra, b\u1ebfp tr\u01b0\u1edfng c\u00f2n ph\u1ea3i \u0111\u1ea3m nh\u1eadn c\u00f4ng t\u00e1c tuy\u1ec3n ch\u1ecdn, \u0111\u00e0o t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u1ed9 ph\u1eadn b\u1ebfp. \u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed b\u1ebfp tr\u01b0\u1edfng, b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng Trung c\u1ea5p\/ Cao \u0111\u1eb3ng\/ C\u1eed nh\u00e2n chuy\u00ean ng\u00e0nh ch\u1ebf bi\u1ebfn m\u00f3n \u0103n ho\u1eb7c b\u1eb1ng c\u1ea5p, kinh nghi\u1ec7m \u1edf v\u1ecb tr\u00ed t\u01b0\u01a1ng \u0111\u01b0\u01a1ng. C\u00f3 kh\u1ea3 n\u0103ng \u0111i\u1ec1u h\u00e0nh, gi\u00e1m s\u00e1t v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c. L\u00e0m vi\u1ec7c linh ho\u1ea1t, l\u00e0m th\u00eam gi\u1edd, t\u00ednh s\u00e1ng t\u1ea1o, c\u1edfi m\u1edf.Bi\u1ebft s\u1eed d\u1ee5ng m\u00e1y vi t\u00ednh \u0111\u1ec3 ph\u1ee5c v\u1ee5 trong c\u00f4ng vi\u1ec7c v\u00e0 giao ti\u1ebfp qua email. Ti\u1ebfng Anh giao ti\u1ebfp t\u1ed1t l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf.<\/p>\n

2.12. Nh\u00e2n vi\u00ean b\u1ebfp (Cook)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u1ebf bi\u1ebfn m\u00f3n \u0103n cho th\u1ef1c kh\u00e1ch. Ngo\u00e0i ra, nh\u00e2n vi\u00ean b\u1ebfp c\u00f2n th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c trong gian b\u1ebfp. \u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed nh\u00e2n vi\u00ean b\u1ebfp b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng c\u1ea5p, ch\u1ee9ng ch\u1ec9\u00a0ngh\u1ec1 \u0111\u1ea7u b\u1ebfp c\u00f3 kh\u1ea3 n\u0103ng s\u00e1ng t\u1ea1o m\u00f3n \u0103n, kh\u1ea3 n\u0103ng c\u1ea3m nh\u1eadn m\u00f9i v\u1ecb, kinh nghi\u1ec7m n\u1ea5u m\u00f3n. C\u00f3 s\u1ee9c kh\u1ecfe t\u1ed1t, si\u00eang n\u0103ng, nhi\u1ec7t t\u00ecnh, bi\u1ebft ti\u1ebfng Anh l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf. Nh\u00e2n vi\u00ean b\u1ebfp th\u01b0\u1eddng ph\u1ea3i l\u00e0m vi\u1ec7c theo ca (Ca s\u00e1ng, chi\u1ec1u, t\u1ed1i ho\u1eb7c c\u1ea3 g\u1eaby).<\/p>\n

2.13. Gi\u00e1m \u0111\u1ed1c kinh doanh ti\u1ebfp th\u1ecb (Director of Sales & Marketing)<\/h3>\n

Ch\u1ecbu l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 tri\u1ec3n khai c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh. Nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng, nghi\u00ean c\u1ee9u xu h\u01b0\u1edbng kh\u00e1ch h\u00e0ng, xu h\u01b0\u1edbng ti\u00eau d\u00f9ng du l\u1ecbch t\u1eeb \u0111\u00f3 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c kinh doanh th\u00edch h\u1ee3p cho t\u1eebng th\u1eddi k\u1ef3, t\u1eebng giai \u0111o\u1ea1n.<\/p>\n

L\u1eadp k\u1ebf ho\u1ea1ch qu\u1ea3n l\u00fd, qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u, qu\u1ea3ng b\u00e1 h\u00ecnh \u1ea3nh. Qu\u1ea3n l\u00fd doanh s\u1ed1, th\u00fac \u0111\u1ea9y b\u00e1n h\u00e0ng. B\u00e1o cao \u0111\u1ecbnh k\u1ef3 cho T\u1ed5ng gi\u00e1m \u0111\u1ed1c. Gi\u00e1m \u0111\u1ed1c ph\u00f2ng kinh doanh ti\u1ebfp th\u1ecb c\u0169ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean ph\u00f2ng kinh doanh.<\/p>\n

(H\u00ecnh \u1ea3nh)<\/p>\n

B\u1ed9 ph\u1eadn kinh doanh ti\u1ebfp th\u1ecb trong kh\u00e1ch s\u1ea1n<\/em><\/p>\n

2.14. Nh\u00e2n vi\u00ean kinh doanh ti\u1ebfp th\u1ecb (Sale & Marketing Executive)<\/h3>\n

Nh\u00e2n vi\u00ean ph\u00f2ng kinh doanh ti\u1ebfp th\u1ecb th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia theo m\u1ee5c \u0111\u00edch c\u00f4ng vi\u1ec7c, th\u01b0\u1eddng c\u00f3: nh\u00e2n vi\u00ean marketing, nh\u00e2n vi\u00ean kinh doanh, nh\u00e2n vi\u00ean PR, nh\u00e2n vi\u00ean kinh doanh online \u2026 Nh\u00e2n vi\u00ean ph\u00f2ng kinh doanh ch\u1ecbu tr\u00e1ch nhi\u1ec7m l\u1eadp k\u1ebf ho\u1ea1ch kinh doanh, ti\u1ebfp c\u1eadn, t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, tri\u1ec3n khai c\u00e1c chi\u1ebfn d\u1ecbch kinh doanh, qu\u1ea3ng c\u00e1o, ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng.<\/p>\n

\u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed nh\u00e2n vi\u00ean sales kh\u00e1ch s\u1ea1n b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng c\u1ea5p v\u1ec1 du l\u1ecbch, kh\u00e1ch s\u1ea1n, kinh t\u1ebf, ngo\u1ea1i ng\u1eef ho\u1eb7c chuy\u00ean ng\u00e0nh li\u00ean quan. Ti\u1ebfng Anh, ti\u1ebfng Vi\u1ec7t giao ti\u1ebfp th\u00e0nh th\u1ea1o (N\u00f3i, vi\u1ebft).Ngo\u1ea1i h\u00ecnh \u01b0u nh\u00ecn. Vi t\u00ednh v\u0103n ph\u00f2ng kh\u00e1. C\u00f3 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp, ch\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c. K\u1ef9 n\u0103ng giao ti\u1ebfp, \u0111\u00e0m ph\u00e1n, ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

2.15. K\u1ebf to\u00e1n tr\u01b0\u1eddng (Chief Accountant)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t v\u00e0 ch\u1ec9 \u0111\u1ea1o m\u1ecdi v\u1ea5n \u0111\u1ec1 k\u1ebf to\u00e1n v\u00e0 t\u00e0i ch\u00ednh. T\u01b0 v\u1ea5n ch\u00ednh s\u00e1ch t\u00e0i ch\u00ednh, k\u1ebf to\u00e1n cho T\u1ed5ng gi\u00e1m \u0111\u1ed1c, ch\u1ee7 \u0111\u1ea7u t\u01b0. Ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5, qu\u1ea3n l\u00fd v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1c v\u1ecb tr\u00ed k\u1ebf to\u00e1n trong ph\u00f2ng. Ki\u1ec3m so\u00e1t v\u00e0 k\u00fd to\u00e0n b\u1ed9 c\u00e1c h\u1ee3p \u0111\u1ed3ng kinh t\u1ebf, h\u1ee3p \u0111\u1ed3ng b\u1ea3o hi\u1ec3m, h\u1ee3p \u0111\u1ed3ng cung c\u1ea5p h\u00e0ng h\u00f3a, h\u1ee3p \u0111\u1ed3ng b\u00e1n ph\u00f2ng v\u00e0 d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi chuy\u1ec3n T\u1ed5ng gi\u00e1m \u0111\u1ed1c k\u00fd.<\/p>\n

\u0110\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 thu\u1ebf \u0111ang \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t & x\u1eed l\u00fd m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00f4ng ty v\u00e0 ph\u00e1p lu\u1eadt\u2026.. \u0110\u1ecbnh k\u1ef3 b\u00e1o c\u00e1o cho T\u1ed5ng gi\u00e1m \u0111\u1ed1c, ch\u1ee7 \u0111\u1ea7u t\u01b0. \u0110\u1ec3 \u0111\u1ea3m nh\u1eadn v\u1ecb tr\u00ed k\u1ebf to\u00e1n tr\u01b0\u1edfng kh\u00e1ch s\u1ea1n b\u1ea1n c\u1ea7n c\u00f3 b\u1eb1ng c\u1ea5p chuy\u00ean ng\u00e0nh t\u00e0i ch\u00ednh k\u1ebf to\u00e1n, c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n, c\u00f3 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd, giao ti\u1ebfp v\u00e0 t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

2.16. Nh\u00e2n vi\u00ean k\u1ebf to\u00e1n kh\u00e1ch s\u1ea1n (Accountant Staff)<\/h3>\n

Ph\u00f2ng k\u1ebf to\u00e1n kh\u00e1ch s\u1ea1n th\u01b0\u1eddng c\u00f3 c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c:K\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p (General Accountant), K\u1ebf to\u00e1n ph\u1ea3i thu (Receiable Accountant), K\u1ebf to\u00e1n thanh to\u00e1n (Payable Accountant), Ki\u1ec3m so\u00e1t chi ph\u00ed (Cost Controller), K\u1ebf to\u00e1n n\u1ed9i b\u1ed9 (Auditor), Thu ng\u00e2n (Cashier), Th\u1ee7 qu\u1ef9 (General Cashier),Thu mua (Purchasing), Th\u1ee7 kho (Store Keeper). Ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u00f4ng vi\u1ec7c theo \u0111\u00fang ch\u1ee9c danh \u0111\u1ea3m nhi\u1ec7m.<\/p>\n

2.17. Nh\u00e2n vi\u00ean thu ng\u00e2n (Cashier)<\/h3>\n

Th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c ghi nh\u1eadn th\u00f4ng tin order, l\u00e0m thanh to\u00e1n cho kh\u00e1ch, h\u1ed7 tr\u1ee3, x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh trong ca l\u00e0m vi\u1ec7c. \u0110\u1ec3 \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed nh\u00e2n vi\u00ean thu ng\u00e2n nh\u00e0 h\u00e0ng, b\u1ea1n c\u1ea7n c\u00f3 ch\u1ee9ng ch\u1ec9, b\u1eb1ng c\u1ea5p chuy\u00ean ng\u00e0nh k\u1ebf to\u00e1n ho\u1eb7c c\u00e1c chuy\u00ean ng\u00e0nh li\u00ean quan, giao ti\u1ebfp ti\u1ebfng Anh c\u01a1 b\u1ea3n, th\u00e0nh th\u1ea1o vi t\u00ednh v\u0103n ph\u00f2ng, giao ti\u1ebfp kh\u00e9o l\u00e9o, nh\u1eb9 nh\u00e0ng, nhanh nh\u1eb9n, trung th\u1ef1c, nhi\u1ec7t t\u00ecnh trong c\u00f4ng vi\u1ec7c.<\/p>\n

2.18. Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn k\u1ef9 thu\u1eadt (Chief Engineering)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o c\u00e1c h\u1ec7 th\u1ed1ng, thi\u1ebft b\u1ecb ho\u1ea1t \u0111\u1ed9ng trong t\u00ecnh tr\u1ea1ng t\u1ed1t, kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n. L\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n b\u1ea3o tr\u00ec \u0111\u1ecbnh k\u1ef3 v\u00e0 b\u1ea3o tr\u00ec ng\u0103n ng\u1eeba cho h\u1ec7 th\u1ed1ng k\u1ef9 thu\u1eadt. Nh\u1eadn bi\u1ebft v\u00e0 c\u1ea3nh b\u00e1o c\u00e1c r\u1ee7i ro c\u1ee7a \u0111\u01a1n v\u1ecb trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh, \u0111\u1ec1 xu\u1ea5t v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p ng\u0103n ng\u1eeba s\u1ef1 c\u1ed1, gi\u1ea3m thi\u1ec3u r\u1ee7i ro. T\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh to\u00e0n b\u1ed9 c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a B\u1ed9 ph\u1eadn K\u1ef9 thu\u1eadt. Ph\u00e2n c\u00f4ng, giao vi\u1ec7c, \u0111i\u1ec1u \u0111\u1ed9ng, h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 chung c\u1ee7a B\u1ed9 Ph\u1eadn K\u1ef9 thu\u1eadt.<\/p>\n

2.19. Nh\u00e2n vi\u00ean b\u1ed9 ph\u1eadn k\u1ef9 thu\u1eadt (Engineer Staff)<\/h3>\n

Nh\u00e2n vi\u00ean b\u1ed9 ph\u1eadn k\u1ef9 thu\u1eadt g\u1ed3m c\u00e1c m\u1ea3ng: \u0110i\u1ec7n (Electrical Engineer), N\u01b0\u1edbc (Plumber), M\u1ed9c (Carpenter), Th\u1ee3 s\u01a1n\/ n\u1ec1 (Painter), \u0110i\u1ec7n l\u1ea1nh (AC Chiller), N\u1ed3i h\u01a1i (Boiler). L\u00e0m vi\u1ec7c theo \u0111\u00fang ch\u1ee9c danh c\u00f4ng vi\u1ec7c.<\/p>\n

2.20. Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn an ninh (Chief Security)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng t\u1ea1i b\u1ed9 ph\u1eadn nh\u1eb1m \u0111\u1ea3m b\u1ea3o an to\u00e0n cho ng\u01b0\u1eddi v\u00e0 t\u00e0i s\u1ea3n kh\u00e1ch s\u1ea1n, kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean. \u0110\u1ea1i di\u1ec7n cho Kh\u00e1ch s\u1ea1n l\u00e0m vi\u1ec7c v\u1edbi c\u01a1 quan ch\u1ee9c n\u0103ng theo \u0111\u00fang quy\u1ec1n h\u1ea1n v\u00e0 ch\u1ee9c n\u0103ng c\u1ee7a b\u1ed9 ph\u1eadn An ninh, an to\u00e0n nh\u01b0: C\u00f4ng an khu v\u1ef1c, C\u1ea3nh s\u00e1t ph\u00f2ng ch\u00e1y v\u00e0 ch\u1eefa ch\u00e1y\u2026.<\/p>\n

2.21. Nh\u00e2n vi\u00ean an ninh (Security Staff)<\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m ki\u1ec3m so\u00e1t ng\u01b0\u1eddi v\u00e0 t\u00e0i s\u1ea3n ra\/v\u00e0o kh\u00e1ch s\u1ea1n, tu\u1ea7n tra gi\u00e1m s\u00e1t, v\u1eadn h\u00e0nh, ki\u1ec3m so\u00e1t c\u00e1c thi\u1ebft b\u1ecb an ninh, ki\u1ec3m tra c\u00e1c thi\u1ebft b\u1ecb PCCC, x\u1eed l\u00fd khi c\u00f3 t\u00ecnh hu\u1ed1ng tranh ch\u1ea5p, \u1ea9u \u0111\u1ea3, x\u1eed l\u00fd khi ph\u00e1t hi\u1ec7n m\u1ea5t m\u00e1t, h\u01b0 h\u1ecfng, t\u1ed9i ph\u1ea1m, tai n\u1ea1n, x\u1eed l\u00fd khi ph\u00e1t hi\u1ec7n h\u1ecfa ho\u1ea1n, x\u1eed l\u00fd khi ph\u00e1t hi\u1ec7n ng\u01b0\u1eddi ch\u1ebft trong kh\u00e1ch s\u1ea1n.<\/p>\n

2.22. Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn gi\u1ea3i tr\u00ed (<\/strong>Entertainment Manager)<\/em><\/h3>\n

Ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn gi\u1ea3i tr\u00ed. L\u00ean k\u1ebf ho\u1ea1ch v\u00e0 t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn. Th\u00fac \u0111\u1ea9y, gi\u00e1m s\u00e1t nh\u00e2n vi\u00ean c\u00e1c b\u1ed9 ph\u1eadn \u0111\u1ea3m b\u1ea3o qui tr\u00ecnh, ti\u00eau chu\u1ea9n c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n

\u0110\u00f4n \u0111\u1ed1c, ki\u1ec3m tra, gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean trong b\u1ed9 ph\u1eadn.\u0110\u00e0o t\u1ea1o v\u00e0 b\u1ed3i d\u01b0\u1ee1ng n\u00e2ng cao nghi\u1ec7p v\u1ee5 cho nh\u00e2n vi\u00ean. Ki\u1ec3m so\u00e1t vi\u1ec7c s\u1eed d\u1ee5ng trang thi\u1ebft b\u1ecb, c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u1ee7a kh\u00e1ch s\u1ea1n \u0111\u00fang qui tr\u00ecnh. Qu\u1ea3n l\u00fd chi ph\u00ed c\u1ee7a b\u1ed9 ph\u1eadn. \u0110\u1ea3m b\u1ea3o an to\u00e0n cho du kh\u00e1ch khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.Tham gia h\u1ecdp giao ban v\u00e0 b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a b\u1ed9 ph\u1eadn cho Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh.<\/p>\n

2.23. Nh\u00e2n vi\u00ean b\u1ed9 ph\u1eadn gi\u1ea3i tr\u00ed (Entertainment Staff)<\/h3>\n

V\u0169 tr\u01b0\u1eddng, karaoke (Night club), V\u1eadt l\u00fd tr\u1ecb li\u1ec7u Spa (Massage & Sauna\/ Foot Massage), Th\u1ea9m m\u1ef9 vi\u1ec7n, c\u1eaft t\u00f3c (Beauty salon\/ Barber shop), S\u00f2ng b\u00e0i (Casino), Bi\u1ec3u di\u1ec5n ngh\u1ec7 thu\u1eadt (Performance) th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 nh\u01b0 ch\u1ee9c danh c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao.<\/p>\n

2.24. Tr\u01b0\u1edfng b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 (Human Resource Manager)<\/h3>\n

L\u00e0 ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp tham m\u01b0u, t\u01b0 v\u1ea5n cho Ban Gi\u00e1m \u0110\u1ed1c ch\u00ednh s\u00e1ch, ngu\u1ed3n l\u1ef1c nh\u00e2n s\u1ef1 b\u1ea3o \u0111\u1ea3m chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c c\u1ee7a kh\u00e1ch s\u1ea1n. Th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ebf \u0111\u1ed9 ch\u00ednh s\u00e1ch nh\u00e2n s\u1ef1, gi\u1ea3i quy\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c li\u00ean quan \u0111\u1ebfn quan h\u1ec7, k\u1ef7 lu\u1eadt lao \u0111\u1ed9ng thi \u0111ua khen th\u01b0\u1edfng. Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh, ph\u00e1p l\u00fd li\u00ean quan \u0111\u1ebfn n\u1ed9i b\u1ed9 kh\u00e1ch s\u1ea1n v\u00e0 v\u1edbi c\u01a1 quan \u0111o\u00e0n th\u1ec3 b\u00ean ngo\u00e0i. X\u00e2y d\u1ef1ng ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o, qu\u1ea3n l\u00fd, ki\u1ec3m tra v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/p>\n

2.25. Nh\u00e2n vi\u00ean h\u00e0nh ch\u00ednh nh\u00e2n s\u1ef1 (Human Resource Staff)<\/h3>\n

G\u1ed3m th\u01b0 k\u00fd nh\u00e2n s\u1ef1, nh\u00e2n vi\u00ean ti\u1ec1n l\u01b0\u01a1ng, b\u1ea3o hi\u1ec3m, nh\u00e2n vi\u00ean ph\u00e1p l\u00fd\u2026.. Ch\u1ecbu tr\u00e1ch nhi\u1ec7m theo ch\u1ee9c danh c\u00f4ng vi\u1ec7c.<\/p>\n

\"h\u1ecdc
H\u1ecdc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra t\u01b0\u1eddng c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?<\/figcaption><\/figure>\n

H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?<\/h2>\n

T\u1ea1i Vi\u1ec7t Nam, m\u1ed7i n\u0103m ng\u00e0nh du l\u1ecbch n\u01b0\u1edbc ta s\u1ebd \u0111\u00f2i h\u1ecfi kho\u1ea3ng 40.000 lao \u0111\u1ed9ng. T\u00ednh ri\u00eang t\u1ea1i H\u00e0 N\u1ed9i, TP.HCM th\u00ec nhu c\u1ea7u nh\u00e2n l\u1ef1c ng\u00e0nh Nh\u00e0 h\u00e0ng Kh\u00e1ch s\u1ea1n trong giai \u0111o\u1ea1n t\u01b0\u0300 \u0111\u00e2y \u0111\u00ea\u0301n 2025 s\u1ebd ch\u1ea1m m\u1ed1c h\u01a1n 50.000 ng\u01b0\u1eddi\/n\u0103m.<\/p>\n

Kh\u00f4ng ch\u1ec9 thi\u1ebfu h\u1ee5t nh\u00e2n s\u1ef1 qu\u1ea3n l\u00fd m\u00e0 nh\u00e2n s\u1ef1 c\u1ea5p nh\u00e2n vi\u00ean, l\u00e0m nh\u1eefng c\u00f4ng vi\u1ec7c ph\u1ee5c v\u1ee5 tr\u1ef1c ti\u1ebfp \u1edf n\u01b0\u1edbc ta c\u0169ng \u0111ang \u201cv\u1eeba thi\u1ebfu, v\u1eeba y\u1ebfu\u201d. Nh\u00e2n s\u1ef1 m\u1edbi \u0111\u00e0o t\u1ea1o m\u1ed7i n\u0103m kh\u00f4ng \u0111\u1ee7 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u cho v\u1ecb tr\u00ed bu\u1ed3ng ph\u00f2ng, ph\u1ee5c v\u1ee5 b\u00e0n\u2026 c\u1ed9ng v\u1edbi tay ngh\u1ec1 y\u1ebfu, ph\u1ea3i \u0111\u00e0o t\u1ea1o l\u1ea1i, k\u1ef9 n\u0103ng giao ti\u1ebfp ti\u1ebfng Anh k\u00e9m, kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf.<\/p>\n

C\u00e1c b\u1ea1n c\u00f3 th\u1ec3 xem th\u1ed1ng k\u00ea s\u1ed1 l\u01b0\u1ee3ng\u00a0trung b\u00ecnh m\u1ed7i th\u00e1ng tr\u00ean m\u1ed9t website tuy\u1ec3n d\u1ee5ng.<\/p>\n

    \n
  • Qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh: 1.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • Sales\/ Marketing\/ PR\/ \u0110\u1eb7t ph\u00f2ng: 1.500++ vi\u1ec7c l\u00e0m<\/li>\n
  • L\u1ec5 t\u00e2n\/ T\u1ed5ng \u0111\u00e0i\/ Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng 2.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • H\u00e0nh l\u00fd\/ \u0110\u1ee9ng c\u1eeda\/ B\u1ea3o v\u1ec7: 1.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • Bu\u1ed3ng ph\u00f2ng\/ Kho v\u1ea3i\/ Gi\u1eb7t l\u00e0\/ VSCC\/ L\u00e0m v\u01b0\u1eddn 2.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • \u1ea8m th\u1ef1c\/ B\u00e0n\/ Bar: 3.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • B\u1ebfp\/ Ph\u1ee5 b\u1ebfp\/ R\u1eeda b\u00e1t: 2.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • Golf\/ Gym\/ B\u01a1i l\u1ed9i 500++ vi\u1ec7c l\u00e0m<\/li>\n
  • V\u0169 tr\u01b0\u1eddng\/ Pub\/ Karaoke + 1.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • H\u00e0nh ch\u00ednh\/ Nh\u00e2n s\u1ef1\/ Th\u01b0 k\u00fd 1.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • T\u00e0i ch\u00ednh\/ K\u1ebf to\u00e1n\/ Thu mua\/ Th\u1ee7 kho\/ Thu ng\u00e2n 1.500++ vi\u1ec7c l\u00e0m<\/li>\n
  • K\u1ef9 thu\u1eadt\/ B\u1ea3o d\u01b0\u1ee1ng 1.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • L\u00e1i xe 300++ vi\u1ec7c l\u00e0m<\/li>\n
  • Du l\u1ecbch\/ L\u1eef h\u00e0nh\/ Ph\u00f2ng v\u00e9 1.000++ vi\u1ec7c l\u00e0m<\/li>\n
  • IT Ph\u1ea7n c\u1ee9ng\/ M\u1ea1ng\/ Ph\u1ea7n m\u1ec1m 200++ vi\u1ec7c l\u00e0m<\/li>\n<\/ul>\n
    \"ng\u00e0nh
    Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0m nh\u1eefng c\u00f4ng vi\u1ec7c g\u00ec?<\/figcaption><\/figure>\n

    M\u1ee9c thu nh\u1eadp c\u1ee7a c\u00e1c ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n<\/h2>\n

    V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ng\u00e0nh du l\u1ecbch c\u0169ng nh\u01b0 ti\u1ec1m n\u0103ng ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc trong t\u01b0\u01a1ng lai, qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh ngh\u1ec1 \u0111\u01b0\u1ee3c nhi\u1ec1u b\u1ea1n tr\u1ebb y\u00eau th\u00edch v\u00e0 l\u1ef1a ch\u1ecdn l\u00e0m ngh\u1ec1 nghi\u1ec7p cho b\u1ea3n th\u00e2n. B\u00ean c\u1ea1nh m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, v\u0103n ho\u00e1 doanh nghi\u1ec7p v\u00e0 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n ngh\u1ec1 nghi\u1ec7p, m\u1ee9c l\u01b0\u01a1ng c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u0169ng nh\u01b0 c\u00e1c ch\u1ebf \u0111\u1ed9 ph\u1ee5 c\u1ea5p lu\u00f4n \u0111\u01b0\u1ee3c ng\u01b0\u1eddi lao \u0111\u1ed9ng quan t\u00e2m v\u00e0 t\u00ecm hi\u1ec3u.<\/p>\n

    4.1. L\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h3>\n

    \u0110\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 c\u00f4ng vi\u1ec7c n\u00e0o, khi b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee9c l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m tho\u1ea3 thu\u1eadn tu\u1ef3 theo kh\u1ea3 n\u0103ng, n\u0103ng l\u1ef1c v\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c \u0111\u1ea3m nh\u1eadn. Theo th\u1eddi gian l\u00e0m vi\u1ec7c v\u00e0 s\u1ef1 c\u1ed1ng hi\u1ebfn c\u1ee7a b\u1ea1n d\u00e0nh cho c\u00f4ng ty c\u0169ng nh\u01b0 nh\u1eefng th\u00e0nh t\u1ef1u m\u00e0 b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong c\u00f4ng vi\u1ec7c, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c th\u0103ng ch\u1ee9c v\u00e0 \u0111\u01b0\u1ee3c t\u0103ng l\u01b0\u01a1ng. \u0110i\u1ec1u n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi ng\u00e0nh ngh\u1ec1 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n.<\/p>\n

    Tu\u1ef3 theo quy m\u00f4 kh\u00e1c nhau c\u0169ng nh\u01b0 y\u00eau c\u1ea7u, t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i kh\u00e1ch s\u1ea1n v\u00e0 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng m\u00e0 m\u1ee9c l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m s\u1ebd \u0111\u01b0\u1ee3c tho\u1ea3 thu\u1eadn gi\u1eefa ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u00e0 ng\u01b0\u1eddi s\u1eed d\u1ee5ng lao \u0111\u1ed9ng. Ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng, ng\u01b0\u1eddi lao \u0111\u1ed9ng c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng nh\u1eefng kho\u1ea3n ph\u1ee5 c\u1ea5p kh\u00e1c theo ch\u00ednh s\u00e1ch c\u1ee7a doanh nghi\u1ec7p. M\u1eb7t b\u1eb1ng chung l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/p>\n

      \n
    • C\u1ea5p nh\u00e2n vi\u00ean:\u00a04.000.000 – 6.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/li>\n
    • C\u1ea5p qu\u1ea3n l\u00fd:\u00a010.000.000 – 20.000.000 \u0111\u1ed3ng\/th\u00e1ng<\/li>\n<\/ul>\n

      4.2. L\u01b0\u01a1ng l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/h3>\n

      L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 l\u00e0 g\u01b0\u01a1ng m\u1eb7t \u0111\u1ea1i di\u1ec7n c\u1ee7a kh\u00e1ch s\u1ea1n. L\u1ec5 t\u00e2n l\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c ph\u1ed5 bi\u1ebfn v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong c\u01a1 c\u1ea5u nh\u00e2n s\u1ef1 c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u l\u01b0\u01a1ng m\u1ee9c l\u01b0\u01a1ng l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n bao nhi\u00eau b\u1ea1n nh\u00e9.<\/p>\n

      4.2.1. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 5 sao<\/h4>\n

      L\u00e0m nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n t\u1ea1i kh\u00e1ch s\u1ea1n 5 sao l\u00e0 c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m t\u1ed1t cho nhi\u1ec1u b\u1ea1n tr\u1ebb. Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u00e0y, b\u1ea1n s\u1ebd c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp x\u00fac v\u1edbi nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ch\u1ee7 y\u1ebfu l\u00e0 t\u1ea7ng l\u1edbp th\u01b0\u1ee3ng l\u01b0u; \u0111\u01b0\u1ee3c trau d\u1ed3i ngo\u1ea1i ng\u1eef; \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o nh\u1eefng ki\u1ebfn th\u1ee9c chuy\u00ean ng\u00e0nh v\u00e0 k\u1ef9 n\u0103ng, nghi\u1ec7p v\u1ee5 chuy\u00ean m\u00f4n chu\u1ea9n qu\u1ed1c t\u1ebf; \u0111\u01b0\u1ee3c h\u01b0\u1edfng nhi\u1ec1u ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 h\u1ea5p d\u1eabn.<\/p>\n

      Hi\u1ec7n nay, l\u01b0\u01a1ng c\u01a1 b\u1ea3n c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 5 sao dao \u0111\u1ed9ng trong kho\u1ea3ng 6 – 7 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng tu\u1ef3 theo n\u0103ng l\u1ef1c v\u00e0 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c. Ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f2n c\u00f3 th\u1ec3 h\u01b0\u1edfng th\u00eam c\u00e1c kho\u1ea3n nh\u01b0: kho\u1ea3n % chia service charge, ti\u1ec1n tip, ti\u1ec1n th\u01b0\u1edfng theo n\u0103ng l\u1ef1c, th\u01b0\u1edfng l\u1ec5 t\u1ebft theo quy \u0111\u1ecbnh c\u1ee7a kh\u00e1ch s\u1ea1n. V\u00ec v\u1eady, thu nh\u1eadp c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 5 sao s\u1ebd dao \u0111\u1ed9ng trong kho\u1ea3ng t\u1eeb 10 tri\u1ec7u – tr\u00ean 10 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/p>\n

      4.2.2. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4 sao<\/h4>\n

      M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4 sao s\u1ebd th\u1ea5p h\u01a1n kh\u00e1ch s\u1ea1n 5 sao, dao \u0111\u1ed9ng trong kho\u1ea3ng 5 – 6 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng, ch\u01b0a bao g\u1ed3m service charge v\u00e0 c\u00e1c kho\u1ea3n th\u01b0\u1edfng, tip kh\u00e1c ngo\u00e0i l\u01b0\u01a1ng. M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n n\u00e0y c\u0169ng c\u00f3 th\u1ec3 cao h\u01a1n tu\u1ef3 theo kinh nghi\u1ec7m v\u00e0 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf c\u1ee7a nh\u00e2n vi\u00ean. Th\u00f4ng th\u01b0\u1eddng, t\u1ed5ng thu nh\u1eadp c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4 sao th\u01b0\u1eddng dao \u0111\u1ed9ng trong kho\u1ea3ng 8 – 9 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/p>\n

      4.2.3. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 3 sao<\/h4>\n

      Theo kh\u1ea3o s\u00e1t c\u1ee7a ViecLamVui, l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 3 sao c\u00f3 l\u01b0\u01a1ng c\u01a1 b\u1ea3n kho\u1ea3ng t\u1ea7m 4 – 5 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng. T\u1ed5ng thu nh\u1eadp c\u1ee7a h\u1ecd sau khi c\u1ed9ng th\u00eam c\u00e1c kho\u1ea3n ph\u00ed ph\u1ee5c v\u1ee5, ti\u1ec1n tip v\u00e0 th\u01b0\u1edfng kh\u00e1c s\u1ebd \u1edf m\u1ee9c kho\u1ea3ng t\u1eeb 7 – 8 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/p>\n

      4.3. L\u01b0\u01a1ng gi\u00e1m s\u00e1t b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n<\/h3>\n

      M\u1ee9c l\u01b0\u01a1ng c\u1ee7a ng\u01b0\u1eddi l\u00e0m c\u00f4ng vi\u1ec7c gi\u00e1m s\u00e1t b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n th\u01b0\u1eddng dao \u0111\u1ed9ng \u1edf m\u1ee9c trung b\u00ecnh t\u1eeb 10 – 12 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng tu\u1ef3 thu\u1ed9c v\u00e0o kinh nghi\u1ec7m, th\u00e2m ni\u00ean v\u00e0 quy m\u00f4 c\u1ee7a kh\u00e1ch s\u1ea1n. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ecd c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng th\u00eam nh\u1eefng ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 kh\u00e1c nh\u01b0: th\u01b0\u1edfng doanh s\u1ed1, th\u01b0\u1edfng theo n\u0103ng l\u1ef1c, service charge, c\u00e1c tr\u1ee3 c\u1ea5p kh\u00e1c, b\u1ea3o hi\u1ec3m, \u0111\u01b0\u1ee3c \u0111i du l\u1ecbch \u0111\u1ecbnh k\u1ef3 h\u00e0ng n\u0103m,\u2026<\/p>\n

      4.4. L\u01b0\u01a1ng tr\u01b0\u1edfng b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n<\/h3>\n

      C\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n ngo\u00e0i nh\u1eefng k\u1ef9 n\u0103ng nghi\u1ec7p v\u1ee5, chuy\u00ean m\u00f4n th\u00ec h\u1ecd c\u00f2n c\u1ea7n th\u00eam k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd v\u00e0 x\u1eed l\u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea3m nh\u1eadn t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. Tu\u1ef3 theo quy m\u00f4 kh\u00e1ch s\u1ea1n v\u00e0 kinh nghi\u1ec7m b\u1ea3n th\u00e2n m\u00e0 m\u1ee9c l\u01b0\u01a1ng c\u1ee7a v\u1ecb tr\u00ed tr\u01b0\u1edfng b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n s\u1ebd dao \u0111\u1ed9ng trong kho\u1ea3ng 12 – 16 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng v\u00e0 h\u01b0\u1edfng c\u00e1c ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 t\u1ed1t kh\u00e1c.<\/p>\n

      4.5. L\u01b0\u01a1ng gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n<\/h3>\n

      \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c cao c\u1ea5p, gi\u1eef vai tr\u00f2 quan tr\u1ecdng trong kh\u00e1ch s\u1ea1n. V\u1edbi tr\u00e1ch nhi\u1ec7m c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, c\u00e1c gi\u00e1m \u0111\u1ed1c bu\u1ed3ng ph\u00f2ng, gi\u00e1m \u0111\u1ed1c ti\u1ec1n s\u1ea3nh, gi\u00e1m \u0111\u1ed1c kh\u1ed1i \u1ea9m th\u1ef1c… th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n. Gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n l\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c m\u01a1 \u01b0\u1edbc, l\u00e0 \u0111\u00edch \u0111\u1ebfn ph\u1ea5n \u0111\u1ea5u c\u1ee7a c\u00e1c b\u1ea1n tr\u1ebb trong ng\u00e0nh kh\u00e1ch s\u1ea1n.<\/p>\n

      Theo t\u00ecm hi\u1ec3u, d\u1ef1a tr\u00ean kinh nghi\u1ec7m l\u00e0m vi\u1ec7c, th\u00e2m ni\u00ean v\u00e0 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n, m\u1ee9c l\u01b0\u01a1ng tham kh\u1ea3o c\u1ee7a m\u1ed9t gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n th\u01b0\u1eddng dao \u0111\u1ed9ng trong kho\u1ea3ng 18 – 20 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng. Kh\u00e1ch s\u1ea1n theo ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf c\u00e0ng cao th\u00ec m\u1ee9c l\u01b0\u01a1ng cho gia\u0301m \u0111\u00f4\u0301c b\u00f4\u0323 ph\u00e2\u0323n c\u00e0ng t\u0103ng v\u00e0 t\u1ef7 l\u1ec7 thu\u1eadn v\u1edbi s\u1ef1 th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c. T\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n thu\u1ed9c t\u1eadp \u0111o\u00e0n n\u01b0\u1edbc ngo\u00e0i, gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn m\u1ee9c l\u01b0\u01a1ng \u0111\u1ebfn 2.000 USD\/th\u00e1ng v\u00e0 nh\u1eefng ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 t\u1ed1t kh\u00e1c.<\/p>\n

      Ban t\u01b0 v\u1ea5n tuy\u1ec3n sinh – Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i, v\u1eeba chia s\u1ebb v\u1edbi c\u00e1c b\u1ea1n b\u00e0i vi\u1ebft H\u1ecdc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c?<\/strong>\u00a0Hy v\u1ecdng, nh\u1eefng th\u00f4ng tin ki\u1ebfn th\u1ee9c n\u00e0y s\u1ebd gi\u00fap \u00edch cho c\u00e1c b\u1ea1n trong vi\u1ec7c \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 l\u1ef1a ch\u1ecdn ngh\u1ec1 nghi\u1ec7p. Ch\u00fac c\u00e1c b\u1ea1n s\u1ee9c kh\u1ecfe v\u00e0 th\u00e0nh c\u00f4ng!<\/p>\n\n\n

      \n \n
      \n \n
      \n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n <\/div>\n \n
      \n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n
      \n \n\n
      <\/div>\n <\/div>\n <\/div>\n<\/div>\n \n\n
      \n \u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft<\/span>\n <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

      Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi. H\u00e3y c\u00f9ng Ban t\u01b0 v\u1ea5n tuy\u1ec3n sinh – tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i t\u00ecm […]\n","protected":false},"author":1,"featured_media":1510,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,22,14,1],"tags":[],"class_list":["post-1145","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quan-tri-khach-san","category-quan-tri-nha-hang","category-huong-nghiep","category-tin-tuc-su-kien"],"yoast_head":"\nH\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?<\/title>\n<meta name=\"description\" content=\"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?\" \/>\n<meta property=\"og:description\" content=\"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u\" \/>\n<meta property=\"og:url\" content=\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\" \/>\n<meta property=\"og:site_name\" content=\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ngoaingucongnghehn\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-21T09:11:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"466\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"nncn_ftc\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DangNgoai\" \/>\n<meta name=\"twitter:site\" content=\"@DangNgoai\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"nncn_ftc\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"35 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#article\",\"isPartOf\":{\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\"},\"author\":{\"name\":\"nncn_ftc\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/person\/7834f446ddb0c7a2610331e7800746d5\"},\"headline\":\"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?\",\"datePublished\":\"2021-06-21T09:11:15+00:00\",\"dateModified\":\"2021-06-21T09:11:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\"},\"wordCount\":7056,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/matphot.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage\"},\"thumbnailUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg\",\"articleSection\":[\"Cao \u0111\u1eb3ng Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\",\"Cao \u0111\u1eb3ng Qu\u1ea3n tr\u1ecb nh\u00e0 h\u00e0ng\",\"H\u01b0\u1edbng nghi\u1ec7p\",\"Tin t\u1ee9c - S\u1ef1 ki\u1ec7n\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\",\"url\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\",\"name\":\"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?\",\"isPartOf\":{\"@id\":\"https:\/\/matphot.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage\"},\"image\":{\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage\"},\"thumbnailUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg\",\"datePublished\":\"2021-06-21T09:11:15+00:00\",\"dateModified\":\"2021-06-21T09:11:15+00:00\",\"description\":\"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u\",\"breadcrumb\":{\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage\",\"url\":\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg\",\"contentUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg\",\"width\":700,\"height\":466,\"caption\":\"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra t\u01b0\u1eddng l\u00e0m c\u00f4ng vi\u1ec7c g\u00ec?\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/matphot.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cao \u0111\u1eb3ng\",\"item\":\"https:\/\/matphot.com\/cao-dang\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Cao \u0111\u1eb3ng Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\",\"item\":\"https:\/\/matphot.com\/cao-dang\/quan-tri-khach-san\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/matphot.com\/#website\",\"url\":\"https:\/\/matphot.com\/\",\"name\":\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)\",\"description\":\"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt\",\"publisher\":{\"@id\":\"https:\/\/matphot.com\/#organization\"},\"alternateName\":\"ngoaingucongnghe. ftc. nncn. cao \u0111\u1eb3ng ftc\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/matphot.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/matphot.com\/#organization\",\"name\":\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i\",\"alternateName\":\"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt\",\"url\":\"https:\/\/matphot.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png\",\"contentUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png\",\"width\":310,\"height\":96,\"caption\":\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i\"},\"image\":{\"@id\":\"https:\/\/matphot.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ngoaingucongnghehn\",\"https:\/\/x.com\/DangNgoai\",\"https:\/\/www.instagram.com\/matphot.com\",\"https:\/\/www.tiktok.com\/matphot.com\",\"https:\/\/www.pinterest.com\/nncnhanoi\",\"https:\/\/www.youtube.com\/channel\/UCiq7IrO97zFNUSvbA0p-TCw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/person\/7834f446ddb0c7a2610331e7800746d5\",\"name\":\"nncn_ftc\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/c9d721f1251d1d3cd8bbfed646a9d7c1.jpg?ver=1727946251\",\"contentUrl\":\"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/c9d721f1251d1d3cd8bbfed646a9d7c1.jpg?ver=1727946251\",\"caption\":\"nncn_ftc\"},\"sameAs\":[\"https:\/\/matphot.com\"],\"url\":\"https:\/\/matphot.com\/author\/nncnhn\"}]}<\/script>\n","yoast_head_json":{"title":"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?","description":"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html","og_locale":"vi_VN","og_type":"article","og_title":"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?","og_description":"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u","og_url":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html","og_site_name":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)","article_publisher":"https:\/\/www.facebook.com\/ngoaingucongnghehn","article_published_time":"2021-06-21T09:11:15+00:00","og_image":[{"width":700,"height":466,"url":"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg","type":"image\/jpeg"}],"author":"nncn_ftc","twitter_card":"summary_large_image","twitter_creator":"@DangNgoai","twitter_site":"@DangNgoai","twitter_misc":{"Written by":"nncn_ftc","Est. reading time":"35 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#article","isPartOf":{"@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html"},"author":{"name":"nncn_ftc","@id":"https:\/\/matphot.com\/#\/schema\/person\/7834f446ddb0c7a2610331e7800746d5"},"headline":"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?","datePublished":"2021-06-21T09:11:15+00:00","dateModified":"2021-06-21T09:11:15+00:00","mainEntityOfPage":{"@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html"},"wordCount":7056,"commentCount":0,"publisher":{"@id":"https:\/\/matphot.com\/#organization"},"image":{"@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage"},"thumbnailUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg","articleSection":["Cao \u0111\u1eb3ng Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n","Cao \u0111\u1eb3ng Qu\u1ea3n tr\u1ecb nh\u00e0 h\u00e0ng","H\u01b0\u1edbng nghi\u1ec7p","Tin t\u1ee9c - S\u1ef1 ki\u1ec7n"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html","url":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html","name":"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?","isPartOf":{"@id":"https:\/\/matphot.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage"},"image":{"@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage"},"thumbnailUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg","datePublished":"2021-06-21T09:11:15+00:00","dateModified":"2021-06-21T09:11:15+00:00","description":"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u","breadcrumb":{"@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#primaryimage","url":"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg","contentUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-1.jpg","width":700,"height":466,"caption":"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra t\u01b0\u1eddng l\u00e0m c\u00f4ng vi\u1ec7c g\u00ec?"},{"@type":"BreadcrumbList","@id":"https:\/\/matphot.com\/hoc-nganh-quan-tri-khach-san-co-de-xin-viec-khong.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/matphot.com\/"},{"@type":"ListItem","position":2,"name":"Cao \u0111\u1eb3ng","item":"https:\/\/matphot.com\/cao-dang"},{"@type":"ListItem","position":3,"name":"Cao \u0111\u1eb3ng Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n","item":"https:\/\/matphot.com\/cao-dang\/quan-tri-khach-san"},{"@type":"ListItem","position":4,"name":"H\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng?"}]},{"@type":"WebSite","@id":"https:\/\/matphot.com\/#website","url":"https:\/\/matphot.com\/","name":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)","description":"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt","publisher":{"@id":"https:\/\/matphot.com\/#organization"},"alternateName":"ngoaingucongnghe. ftc. nncn. cao \u0111\u1eb3ng ftc","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/matphot.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/matphot.com\/#organization","name":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i","alternateName":"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt","url":"https:\/\/matphot.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/matphot.com\/#\/schema\/logo\/image\/","url":"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png","contentUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png","width":310,"height":96,"caption":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i"},"image":{"@id":"https:\/\/matphot.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ngoaingucongnghehn","https:\/\/x.com\/DangNgoai","https:\/\/www.instagram.com\/matphot.com","https:\/\/www.tiktok.com\/matphot.com","https:\/\/www.pinterest.com\/nncnhanoi","https:\/\/www.youtube.com\/channel\/UCiq7IrO97zFNUSvbA0p-TCw"]},{"@type":"Person","@id":"https:\/\/matphot.com\/#\/schema\/person\/7834f446ddb0c7a2610331e7800746d5","name":"nncn_ftc","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/matphot.com\/#\/schema\/person\/image\/","url":"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/c9d721f1251d1d3cd8bbfed646a9d7c1.jpg?ver=1727946251","contentUrl":"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/c9d721f1251d1d3cd8bbfed646a9d7c1.jpg?ver=1727946251","caption":"nncn_ftc"},"sameAs":["https:\/\/matphot.com"],"url":"https:\/\/matphot.com\/author\/nncnhn"}]}},"_links":{"self":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/posts\/1145"}],"collection":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/comments?post=1145"}],"version-history":[{"count":0,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/posts\/1145\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/media\/1510"}],"wp:attachment":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/media?parent=1145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/categories?post=1145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/tags?post=1145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}