{"id":13279,"date":"2023-05-18T17:05:28","date_gmt":"2023-05-18T10:05:28","guid":{"rendered":"https:\/\/matphot.com\/?p=13279"},"modified":"2023-05-18T17:05:28","modified_gmt":"2023-05-18T10:05:28","slug":"bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich","status":"publish","type":"post","link":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html","title":{"rendered":"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch"},"content":{"rendered":"

Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. V\u1edbi ng\u00e0nh c\u00f3 t\u00ednh ch\u1ea5t d\u1ecbch v\u1ee5 nh\u01b0 ng\u00e0nh du l\u1ecbch th\u00ec vi\u1ec7c l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.<\/strong><\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 g\u00ec?<\/h2>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch. \u0110\u00e2y l\u00e0 kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin, \u00fd ki\u1ebfn v\u00e0 c\u1ea3m x\u00fac m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 cho kh\u00e1ch h\u00e0ng v\u00e0 nh\u00f3m du l\u1ecbch. Ngo\u00e0i ra, k\u1ef9 n\u0103ng giao ti\u1ebfp c\u0169ng bao g\u1ed3m vi\u1ec7c l\u1eafng nghe v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng y\u00eau c\u1ea7u ho\u1eb7c mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng. T\u1ea1o m\u00f4i tr\u01b0\u1eddng giao ti\u1ebfp tho\u1ea3i m\u00e1i v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

\"Kh\u00e1i
K\u1ef9 n\u0103ng giao ti\u1ebfp r\u1ea5t c\u1ea7n thi\u1ebft v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch<\/figcaption><\/figure>\n

Vai tr\u00f2 c\u1ee7a k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch<\/h2>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch. V\u1edbi k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t, h\u01b0\u1edbng d\u1eabn vi\u00ean c\u00f3 th\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m du l\u1ecbch \u0111\u00e1ng nh\u1edb cho kh\u00e1ch h\u00e0ng. H\u1ecd c\u00f3 kh\u1ea3 n\u0103ng di\u1ec5n \u0111\u1ea1t r\u00f5 r\u00e0ng, d\u1eabn d\u1eaft nh\u00f3m du l\u1ecbch m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p v\u00e0 gi\u1ea3i \u0111\u00e1p c\u00e1c c\u00e2u h\u1ecfi m\u1ed9t c\u00e1ch d\u1ec5 hi\u1ec3u. K\u1ef9 n\u0103ng giao ti\u1ebfp c\u0169ng gi\u00fap h\u01b0\u1edbng d\u1eabn vi\u00ean x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng m\u1ed9t c\u00e1ch kh\u00f4n kh\u00e9o v\u00e0 t\u1ea1o ni\u1ec1m tin cho du kh\u00e1ch.<\/p>\n

\"K\u1ef9
L\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp gi\u00fap h\u01b0\u1edbng d\u1eabn vi\u00ean t\u0103ng thi\u1ec7n c\u1ea3m v\u1edbi du kh\u00e1ch<\/figcaption><\/figure>\n

B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp<\/h2>\n

\u0110\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch<\/a> xu\u1ea5t s\u1eafc, c\u1ea7n c\u00f3 nh\u1eefng b\u00ed k\u00edp \u0111\u1ec3 l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p:<\/p>\n

– N\u1eafm v\u1eefng ki\u1ebfn th\u1ee9c: H\u01b0\u1edbng d\u1eabn vi\u00ean c\u1ea7n n\u1eafm v\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 \u0111\u1ecba \u0111i\u1ec3m du l\u1ecbch, l\u1ecbch s\u1eed, v\u0103n h\u00f3a v\u00e0 th\u00f4ng tin li\u00ean quan. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u0103ng s\u1ef1 t\u1ef1 tin v\u00e0 s\u1eb5n s\u00e0ng tr\u1ea3 l\u1eddi m\u1ecdi c\u00e2u h\u1ecfi t\u1eeb kh\u00e1ch h\u00e0ng.<\/p>\n

– L\u1eafng nghe ch\u00e2n th\u00e0nh: H\u00e3y l\u1eafng nghe kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh, hi\u1ec3u v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u00fang nhu c\u1ea7u c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y t\u1ea1o c\u1ea3m gi\u00e1c quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Gi\u00fap x\u00e2y d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 t\u1ed1t v\u00e0 t\u1ea1o \u0111i\u1ec3m nh\u1ea5n \u0111\u1eb7c bi\u1ec7t trong tr\u1ea3i nghi\u1ec7m du l\u1ecbch c\u1ee7a h\u1ecd.<\/p>\n

– S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 hi\u1ec3u: Tr\u00e1nh s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef ph\u1ee9c t\u1ea1p v\u00e0 ng\u00f4n ng\u1eef chuy\u00ean ng\u00e0nh kh\u00f3 hi\u1ec3u. H\u01b0\u1edbng d\u1eabn vi\u00ean c\u1ea7n truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 ti\u1ebfp thu cho kh\u00e1ch h\u00e0ng.<\/p>\n

– G\u01b0\u01a1ng m\u1eabu m\u1ea1nh m\u1ebd: H\u01b0\u1edbng d\u1eabn vi\u00ean l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o trong \u0111o\u00e0n du l\u1ecbch. V\u00ec v\u1eady h\u1ecd c\u1ea7n c\u00f3 th\u00e1i \u0111\u1ed9 v\u00e0 h\u00e0nh vi m\u1eabu m\u1ef1c. \u0110\u1ed3ng th\u1eddi t\u1ea1o m\u00f4i tr\u01b0\u1eddng tho\u1ea3i m\u00e1i \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy\u1ec1n \u0111\u1ea1t \u00fd ki\u1ebfn v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u1ed7 tr\u1ee3.<\/p>\n

\"K\u1ef9
Sinh vi\u00ean FTC \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 kh\u00f4ng ng\u1eebng n\u00e2ng cao k\u1ef9 n\u0103ng giao ti\u1ebfp<\/figcaption><\/figure>\n

– T\u1ea1o k\u1ebft n\u1ed1i c\u00e1 nh\u00e2n: H\u01b0\u1edbng d\u1eabn vi\u00ean n\u00ean c\u1ed1 g\u1eafng t\u1ea1o k\u1ebft n\u1ed1i c\u00e1 nh\u00e2n v\u1edbi kh\u00e1ch h\u00e0ng. Ch\u1eb3ng h\u1ea1n, b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00ean, h\u1ecfi th\u0103m v\u1ec1 s\u1edf th\u00edch v\u00e0 quan t\u00e2m c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o c\u1ea3m gi\u00e1c th\u00e2n thi\u1ec7n v\u00e0 g\u1ea7n g\u0169i, l\u00e0m t\u0103ng s\u1ef1 t\u01b0\u01a1ng t\u00e1c v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

– \u0110\u00e0m ph\u00e1n v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t: H\u01b0\u1edbng d\u1eabn vi\u00ean c\u00f3 th\u1ec3 \u0111\u1ed1i m\u1eb7t v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng xung \u0111\u1ed9t ho\u1eb7c kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, h\u1ecd c\u1ea7n s\u1eed d\u1ee5ng k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t m\u1ed9t c\u00e1ch tinh t\u1ebf, hi\u1ec7u qu\u1ea3. Nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 ti\u1ebfp t\u1ee5c t\u1ea1o tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng.<\/p>\n

– Li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn: K\u1ef9 n\u0103ng giao ti\u1ebfp kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t \u0111i\u1ec3m d\u1eebng m\u00e0 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c ph\u00e1t tri\u1ec3n. H\u01b0\u1edbng d\u1eabn vi\u00ean n\u00ean lu\u00f4n c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c, r\u00e8n k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 l\u1eafng nghe ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n b\u1ea3n th\u00e2n v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/p>\n

T\u00f3m l\u1ea1i, k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch. B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng nh\u1eefng b\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp h\u01b0\u1edbng d\u1eabn vi\u00ean s\u1ebd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n\n\n

\n \n
\n \n
\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n <\/div>\n \n
\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n
\n \n\n
<\/div>\n <\/div>\n <\/div>\n<\/div>\n \n\n
\n 5\/5 - (2 votes) <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. V\u1edbi ng\u00e0nh c\u00f3 t\u00ednh ch\u1ea5t d\u1ecbch v\u1ee5 nh\u01b0 ng\u00e0nh du l\u1ecbch th\u00ec vi\u1ec7c l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch. […]\n","protected":false},"author":13,"featured_media":13453,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20,8,14,1],"tags":[156,652,580],"class_list":["post-13279","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cao-dang","category-cao-dang-huong-dan-du-lich","category-huong-nghiep","category-tin-tuc-su-kien","tag-huong-dan-du-lich","tag-ky-nang-giao-tiep","tag-truong-dao-tao-huong-dan-du-lich"],"yoast_head":"\nB\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch<\/title>\n<meta name=\"description\" content=\"Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch\" \/>\n<meta property=\"og:description\" content=\"Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\" \/>\n<meta property=\"og:site_name\" content=\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ngoaingucongnghehn\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-18T10:05:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"638\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mai Mai\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DangNgoai\" \/>\n<meta name=\"twitter:site\" content=\"@DangNgoai\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mai Mai\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#article\",\"isPartOf\":{\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\"},\"author\":{\"name\":\"Mai Mai\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/person\/a9d7ea4998452f4e703b5b5269a25471\"},\"headline\":\"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch\",\"datePublished\":\"2023-05-18T10:05:28+00:00\",\"dateModified\":\"2023-05-18T10:05:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\"},\"wordCount\":1289,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/matphot.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage\"},\"thumbnailUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg\",\"keywords\":[\"h\u01b0\u1edbng d\u1eabn du l\u1ecbch\",\"k\u1ef9 n\u0103ng giao ti\u1ebfp\",\"tr\u01b0\u1eddng \u0111\u00e0o t\u1ea1o h\u01b0\u1edbng d\u1eabn du l\u1ecbch\"],\"articleSection\":[\"Cao \u0111\u1eb3ng\",\"Cao \u0111\u1eb3ng H\u01b0\u1edbng d\u1eabn Du l\u1ecbch\",\"H\u01b0\u1edbng nghi\u1ec7p\",\"Tin t\u1ee9c - S\u1ef1 ki\u1ec7n\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\",\"url\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\",\"name\":\"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch\",\"isPartOf\":{\"@id\":\"https:\/\/matphot.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage\"},\"image\":{\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage\"},\"thumbnailUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg\",\"datePublished\":\"2023-05-18T10:05:28+00:00\",\"dateModified\":\"2023-05-18T10:05:28+00:00\",\"description\":\"Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.\",\"breadcrumb\":{\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage\",\"url\":\"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg\",\"contentUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg\",\"width\":850,\"height\":638,\"caption\":\"L\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp gi\u00fap h\u01b0\u1edbng d\u1eabn vi\u00ean t\u0103ng thi\u1ec7n c\u1ea3m v\u1edbi du kh\u00e1ch\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/matphot.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tin t\u1ee9c - S\u1ef1 ki\u1ec7n\",\"item\":\"https:\/\/matphot.com\/tin-tuc-su-kien\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/matphot.com\/#website\",\"url\":\"https:\/\/matphot.com\/\",\"name\":\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)\",\"description\":\"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt\",\"publisher\":{\"@id\":\"https:\/\/matphot.com\/#organization\"},\"alternateName\":\"ngoaingucongnghe. ftc. nncn. cao \u0111\u1eb3ng ftc\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/matphot.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/matphot.com\/#organization\",\"name\":\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i\",\"alternateName\":\"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt\",\"url\":\"https:\/\/matphot.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png\",\"contentUrl\":\"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png\",\"width\":310,\"height\":96,\"caption\":\"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i\"},\"image\":{\"@id\":\"https:\/\/matphot.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ngoaingucongnghehn\",\"https:\/\/x.com\/DangNgoai\",\"https:\/\/www.instagram.com\/matphot.com\",\"https:\/\/www.tiktok.com\/matphot.com\",\"https:\/\/www.pinterest.com\/nncnhanoi\",\"https:\/\/www.youtube.com\/channel\/UCiq7IrO97zFNUSvbA0p-TCw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/person\/a9d7ea4998452f4e703b5b5269a25471\",\"name\":\"Mai Mai\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/matphot.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/784ea401a7378bf253f209552b06868a.jpg?ver=1726735521\",\"contentUrl\":\"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/784ea401a7378bf253f209552b06868a.jpg?ver=1726735521\",\"caption\":\"Mai Mai\"},\"sameAs\":[\"https:\/\/matphot.com\"],\"url\":\"https:\/\/matphot.com\/author\/maimai\"}]}<\/script>\n","yoast_head_json":{"title":"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch","description":"Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html","og_locale":"vi_VN","og_type":"article","og_title":"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch","og_description":"Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.","og_url":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html","og_site_name":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)","article_publisher":"https:\/\/www.facebook.com\/ngoaingucongnghehn","article_published_time":"2023-05-18T10:05:28+00:00","og_image":[{"width":850,"height":638,"url":"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg","type":"image\/jpeg"}],"author":"Mai Mai","twitter_card":"summary_large_image","twitter_creator":"@DangNgoai","twitter_site":"@DangNgoai","twitter_misc":{"Written by":"Mai Mai","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#article","isPartOf":{"@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html"},"author":{"name":"Mai Mai","@id":"https:\/\/matphot.com\/#\/schema\/person\/a9d7ea4998452f4e703b5b5269a25471"},"headline":"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch","datePublished":"2023-05-18T10:05:28+00:00","dateModified":"2023-05-18T10:05:28+00:00","mainEntityOfPage":{"@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html"},"wordCount":1289,"commentCount":0,"publisher":{"@id":"https:\/\/matphot.com\/#organization"},"image":{"@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage"},"thumbnailUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg","keywords":["h\u01b0\u1edbng d\u1eabn du l\u1ecbch","k\u1ef9 n\u0103ng giao ti\u1ebfp","tr\u01b0\u1eddng \u0111\u00e0o t\u1ea1o h\u01b0\u1edbng d\u1eabn du l\u1ecbch"],"articleSection":["Cao \u0111\u1eb3ng","Cao \u0111\u1eb3ng H\u01b0\u1edbng d\u1eabn Du l\u1ecbch","H\u01b0\u1edbng nghi\u1ec7p","Tin t\u1ee9c - S\u1ef1 ki\u1ec7n"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#respond"]}]},{"@type":"WebPage","@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html","url":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html","name":"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch","isPartOf":{"@id":"https:\/\/matphot.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage"},"image":{"@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage"},"thumbnailUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg","datePublished":"2023-05-18T10:05:28+00:00","dateModified":"2023-05-18T10:05:28+00:00","description":"Giao ti\u1ebfp l\u00e0 ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu trong cu\u1ed9c s\u1ed1ng. B\u00e0i vi\u1ebft sau s\u1ebd g\u1ee3i \u00fd m\u1ed9t s\u1ed1 b\u00ed k\u00edp k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ed1i v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch.","breadcrumb":{"@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#primaryimage","url":"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg","contentUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2023\/05\/kynanggiaotiep2.jpg","width":850,"height":638,"caption":"L\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp gi\u00fap h\u01b0\u1edbng d\u1eabn vi\u00ean t\u0103ng thi\u1ec7n c\u1ea3m v\u1edbi du kh\u00e1ch"},{"@type":"BreadcrumbList","@id":"https:\/\/matphot.com\/bi-kip-lam-chu-ky-nang-giao-tiep-danh-cho-huong-dan-vien-du-lich.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/matphot.com\/"},{"@type":"ListItem","position":2,"name":"Tin t\u1ee9c - S\u1ef1 ki\u1ec7n","item":"https:\/\/matphot.com\/tin-tuc-su-kien"},{"@type":"ListItem","position":3,"name":"B\u00ed k\u00edp l\u00e0m ch\u1ee7 k\u1ef9 n\u0103ng giao ti\u1ebfp d\u00e0nh cho h\u01b0\u1edbng d\u1eabn vi\u00ean du l\u1ecbch"}]},{"@type":"WebSite","@id":"https:\/\/matphot.com\/#website","url":"https:\/\/matphot.com\/","name":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i (FTC)","description":"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt","publisher":{"@id":"https:\/\/matphot.com\/#organization"},"alternateName":"ngoaingucongnghe. ftc. nncn. cao \u0111\u1eb3ng ftc","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/matphot.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/matphot.com\/#organization","name":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i","alternateName":"Tr\u01b0\u1eddng \u0110\u00e0o t\u1ea1o v\u1ec1 Ng\u00f4n ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 K\u1ef9 thu\u1eadt","url":"https:\/\/matphot.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/matphot.com\/#\/schema\/logo\/image\/","url":"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png","contentUrl":"https:\/\/matphot.com\/wp-content\/uploads\/2022\/10\/logo-ftc.png","width":310,"height":96,"caption":"Tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i"},"image":{"@id":"https:\/\/matphot.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ngoaingucongnghehn","https:\/\/x.com\/DangNgoai","https:\/\/www.instagram.com\/matphot.com","https:\/\/www.tiktok.com\/matphot.com","https:\/\/www.pinterest.com\/nncnhanoi","https:\/\/www.youtube.com\/channel\/UCiq7IrO97zFNUSvbA0p-TCw"]},{"@type":"Person","@id":"https:\/\/matphot.com\/#\/schema\/person\/a9d7ea4998452f4e703b5b5269a25471","name":"Mai Mai","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/matphot.com\/#\/schema\/person\/image\/","url":"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/784ea401a7378bf253f209552b06868a.jpg?ver=1726735521","contentUrl":"https:\/\/matphot.com\/wp-content\/litespeed\/avatar\/784ea401a7378bf253f209552b06868a.jpg?ver=1726735521","caption":"Mai Mai"},"sameAs":["https:\/\/matphot.com"],"url":"https:\/\/matphot.com\/author\/maimai"}]}},"_links":{"self":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/posts\/13279"}],"collection":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/comments?post=13279"}],"version-history":[{"count":0,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/posts\/13279\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/media\/13453"}],"wp:attachment":[{"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/media?parent=13279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/categories?post=13279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/matphot.com\/wp-json\/wp\/v2\/tags?post=13279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}