{"id":937,"date":"2021-06-06T10:24:47","date_gmt":"2021-06-06T03:24:47","guid":{"rendered":"https:\/\/matphot.com\/?p=937"},"modified":"2021-06-06T10:24:47","modified_gmt":"2021-06-06T03:24:47","slug":"nganh-quan-tri-khach-san-la-nganh-gi","status":"publish","type":"post","link":"https:\/\/matphot.com\/nganh-quan-tri-khach-san-la-nganh-gi.html","title":{"rendered":"Ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh g\u00ec?"},"content":{"rendered":"<p>Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ra c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi. H\u00e3y c\u00f9ng Ban t\u01b0 v\u1ea5n tuy\u1ec3n sinh &#8211; tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i t\u00ecm hi\u1ec3u n\u1ed9i dung ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n chi ti\u1ebft trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n<figure id=\"attachment_947\" aria-describedby=\"caption-attachment-947\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-947 size-full\" title=\"T\u00ecm hi\u1ec3u ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh g\u00ec\" src=\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi.jpg\" alt=\"ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh g\u00ec\" width=\"700\" height=\"466\" srcset=\"https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi.jpg 700w, https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-300x200.jpg 300w, https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-696x463.jpg 696w, https:\/\/matphot.com\/wp-content\/uploads\/2021\/06\/nganh-quan-tri-khach-san-la-nganh-gi-631x420.jpg 631w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><figcaption id=\"caption-attachment-947\" class=\"wp-caption-text\">T\u00ecm hi\u1ec3u ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh g\u00ec (minh h\u1ecda)<\/figcaption><\/figure>\n<h2>Ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n<p>Ng\u00e0nh kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t trong nh\u1eefng ng\u00e0nh ngh\u1ec1 tuy\u1ec3n d\u1ee5ng nhi\u1ec1u nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi, theo th\u00f4ng k\u00ea s\u1ed1 ng\u01b0\u1eddi l\u00e0m vi\u1ec7c trong ng\u00e0nh kh\u00e1ch s\u1ea1n s\u1ebd ch\u1ea1m m\u1ed1c 328 tri\u1ec7u ng\u01b0\u1eddi v\u00e0o n\u0103m 2021. V\u00e0 con s\u1ed1 n\u00e0y s\u1ebd ng\u00e0y c\u00e0ng t\u0103ng. T\u1ea1i Vi\u1ec7t Nam, m\u1ed7i n\u0103m ng\u00e0nh du l\u1ecbch n\u01b0\u1edbc ta s\u1ebd \u0111\u00f2i h\u1ecfi kho\u1ea3ng 40.000 lao \u0111\u1ed9ng.<\/p>\n<p>Th\u00ea\u0301 nh\u01b0ng, nh\u00e2n l\u01b0\u0323c c\u00e2\u0301p qua\u0309n ly\u0301 trong kha\u0301ch sa\u0323n \u01a1\u0309 n\u01b0\u01a1\u0301c ta la\u0323i \u0111ang thi\u00ea\u0301u hu\u0323t tr\u00e2\u0300m tro\u0323ng, d\u00e2\u0303n \u0111\u00ea\u0301n hi\u00ea\u0323n th\u01b0\u0323c kha\u0301t nh\u00e2n l\u01b0\u0323c qua\u0309n tri\u0323 kha\u0301ch sa\u0323n. Kh\u00e1ch s\u1ea1n, nh\u00e0 h\u00e0ng cao c\u1ea5p \u1edf n\u01b0\u1edbc ta v\u1eabn ph\u1ea3i thu\u00ea qu\u1ea3n l\u00fd n\u01b0\u1edbc ngo\u00e0i do nh\u00e2n s\u1ef1 trong n\u01b0\u1edbc ch\u01b0a \u0111\u1ee7 th\u1ef1c l\u1ef1c. V\u00ec th\u1ebf m\u00e0 Qua\u0309n tri\u0323 kha\u0301ch sa\u0323n d\u1ea7n \u0111\u01b0\u1ee3c nhi\u1ec1u b\u1ea1n tr\u1ebb quan t\u00e2m va\u0300 c\u01b0\u0309 nh\u00e2n nga\u0300nh na\u0300y se\u0303 \u0111\u01b0\u01a1\u0323c s\u0103n \u0111o\u0301n trong th\u01a1\u0300i gian t\u01a1\u0301i, do \u0111\u00f3 h\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n ra s\u1ebd d\u1ec5 xin vi\u1ec7c l\u00e0m.<\/p>\n<h2>Kh\u00e1i ni\u1ec7m Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n<p>Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n (Hotel Management) \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 t\u1ed5 ch\u1ee9c, qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch s\u1ea1n m\u1ed9t c\u00e1ch khoa h\u1ecdc h\u1ecdc v\u00e0 hi\u1ec7u qu\u1ea3. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n s\u1ebd l\u1eadp ra c\u00e1c quy t\u1eafc trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd t\u1eebng b\u1ed9 ph\u1eadn c\u1ee7a kh\u00e1ch s\u1ea1n t\u1eeb l\u1ec5 t\u00e2n, bu\u1ed3ng \u0111\u1ebfn \u1ea9m th\u1ef1c, s\u1ef1 ki\u1ec7n, l\u1eadp c\u00e1c b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 t\u00e0i ch\u00ednh, c\u00e1c b\u1ea3n thu \u2013 chi li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng chung c\u1ee7a kh\u00e1ch s\u1ea1n\u2026<\/p>\n<h2>\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a vi\u1ec7c h\u1ecdc Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/h2>\n<p>C\u00f4ng vi\u1ec7c qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u00f2i h\u1ecfi s\u1ef1 n\u0103ng \u0111\u1ed9ng, nh\u1ea1y b\u00e9n, kh\u1ea3 n\u0103ng quan s\u00e1t t\u1ed1t, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u00e0 hi\u1ec3u t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng. V\u00ec v\u1eady, tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh theo \u0111u\u1ed5i ngh\u1ec1 n\u00e0y b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh xem m\u00ecnh c\u00f3 th\u1eadt s\u1ef1 \u0111am m\u00ea, c\u00f3 nh\u1eefng t\u1ed1 ch\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n kh\u00f4ng. Sau \u0111\u00f3, b\u1ea1n c\u1ea7n b\u1eaft \u0111\u1ea7u m\u1ed9t qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp t\u1ea1i c\u00e1c tr\u01b0\u1eddng \u0111\u00e0o t\u1ea1o chuy\u00ean ng\u00e0nh v\u00e0 kh\u00f4ng ng\u1eebng trau d\u1ed3i k\u1ef9 n\u0103ng giao ti\u1ebfp, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o, \u0111\u1eb7c bi\u1ec7t l\u00e0 kh\u1ea3 n\u0103ng v\u1ec1 ngo\u1ea1i ng\u1eef.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;937&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;20&quot;,&quot;title&quot;:&quot;Ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh g\u00ec?&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 20px; height: 20px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 16px;\">\n            <span class=\"kksr-muted\">\u0110\u00e1nh gi\u00e1 b\u00e0i vi\u1ebft<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ra c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? C\u00e2u h\u1ecfi m\u00e0 r\u1ea5t nhi\u1ec1u b\u1ea1n tr\u1ebb \u0111ang quan t\u00e2m v\u00e0 \u0111ang loay hoay t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi. H\u00e3y c\u00f9ng Ban t\u01b0 v\u1ea5n tuy\u1ec3n sinh &#8211; tr\u01b0\u1eddng Cao \u0111\u1eb3ng Ngo\u1ea1i ng\u1eef v\u00e0 C\u00f4ng ngh\u1ec7 H\u00e0 N\u1ed9i t\u00ecm hi\u1ec3u n\u1ed9i dung ng\u00e0nh [&#8230;]\n","protected":false},"author":1,"featured_media":947,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20,21,22,14,1],"tags":[],"class_list":["post-937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cao-dang","category-quan-tri-khach-san","category-quan-tri-nha-hang","category-huong-nghiep","category-tin-tuc-su-kien"],"yoast_head":"\n<title>Ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh g\u00ec?<\/title>\n<meta name=\"description\" content=\"Ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec? H\u1ecdc ra c\u00f3 d\u1ec5 xin vi\u1ec7c kh\u00f4ng? 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